Term and Conditions

Welcome to Prime Collectibles Store! These Terms and Conditions govern your use of our website at uniquetoysus.com and your purchases of our premium collectible products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully, as they outline the rights and responsibilities of both you (the user) and us (Prime Collectibles Store). Our policies are designed to ensure a transparent, secure, and exceptional collecting experience for enthusiasts like you.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site without permission.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.

Failure to adhere to these obligations may result in the suspension of your account or legal action.

2. Product and Service Description

Prime Collectibles Store specializes in high-quality collectibles, including but not limited to:

• Action Figures (e.g., from brands like 3A, Action Toys, and Alphamax)
• Model Kits (e.g., 3rd Party Model Kits and Complete Models)
• Transformers and related items (e.g., 3rd Party & Official TFs, 4th Party TFs)
• Limited edition and numbered collectibles (e.g., from 52Toys and other premium brands)

We strive to provide detailed product descriptions and images to help you make informed decisions. However, slight variations in color or design may occur due to manufacturing processes. All items are intended for collectors and are subject to availability. We reserve the right to discontinue products or update descriptions without prior notice.

3. Order and Payment Terms

When you place an order with us, you agree to the following:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing may take slightly longer.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and you must ensure sufficient funds or credit availability.
• Shipping:
  • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 business days after shipment.
  We ship worldwide, excluding some Asian countries and remote regions. For specific restrictions, contact our support team.
• Order Cancellations: You may cancel an order within 24 hours of placement, provided it has not been shipped. Contact us at [email protected] for assistance.
• Taxes and Duties: Customers are responsible for any customs duties, taxes, or fees imposed by their country. These are non-refundable.

4. Returns and Exchanges

We want you to be completely satisfied with your collectibles. Our returns and exchanges policy is as follows:

• Eligibility: Returns or exchanges must be requested within 15 days of delivery. Items must be in original, unopened condition with all packaging, tags, and seals intact.
• Non-Returnable Items: Opened collectibles, limited edition items, model kits with broken seals, and final sale items cannot be returned. Items damaged due to customer mishandling are also excluded.
• Process: Initiate a return by emailing [email protected] with your order details. We will provide a return authorization and instructions. Return shipping costs are the customer’s responsibility, unless the return is due to our error.
• Refunds: Approved refunds are processed within 5-7 business days to the original payment method. Shipping costs are non-refundable unless the return is due to a defect or our error.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Prime Collectibles Store or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission. Unauthorized use may result in legal action.

6. Limitation of Liability

Prime Collectibles Store is dedicated to providing a reliable and secure shopping experience. However, to the extent permitted by law, our liability is limited as follows:

• We are not responsible for any indirect, incidental, or consequential damages arising from your use of the site or products, such as loss of profits or data.
• Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product in question.
• We do not guarantee that the site will be error-free or uninterrupted, and we are not liable for issues beyond our control, such as internet outages or shipping delays.

This limitation does not affect any statutory rights you may have under consumer protection laws.

7. General Provisions

• Governing Law: These terms are governed by the laws of the United States, specifically the state of [Insert State, e.g., Rhode Island], and any disputes will be resolved in the courts of East Providence, US.
• Changes to Terms: We may update these terms periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised terms.
• Contact Us: For questions about these terms, shipping, returns, or any other concerns, reach out to our collector-focused support team:
  • Email: [email protected] (response within 24 hours on business days)
  • Address: Prime Collectibles Store, 3899 C Street, East Providence, US 02914